At Kenlow, we understand that not every site is the same. So it’s important we have access to see for ourselves first and quote correctly. With over 40 years in the industry, we have a team of highly skilled and experience sales representatives who can come out and give you a quote.

Meet our South Rep, Ben!

What is your official job title?

Design Sales Consultant for South of the River.

How long have you been with Kenlow?

4 years.  Prior to commencing with Kenlow I spent 7 years in the building and construction industry.

How has your background in the building and construction industry benefited your role at Kenlow?

Every home and business is unique, from the structure to materials used.  Having a detailed knowledge of building and construction allows me to ensure the product solution for our clients are appropriate for their needs and takes into consideration all of unique factors of their premises. Our products are the best in the business, they deserve only the best in the business installation as well.

Why do you believe coming in person to see the site first is so important?

I believe it is really important to listen to our clients’ requirements and talk through all of the potential solutions with them.  There is no better way to do this than in person at the actual location of where we are talking about.  Often there are several product solutions available and when onsite we can explore these options and tailor the solution to the exact requirements and premises.

Having first-hand knowledge of our clients’ premises also ensures our plans have taken into consideration all of the structural factors, which saves our clients time and money as well as providing peace of mind.  As a large portion of our business is repeat clients, we retain the knowledge of each of our installations, which means each time we provide a new shading solution we’re starting the conversation with existing knowledge of our clients’ premises and tastes.

Meet our North Rep, Denis!

What is your official job title?

Design Sales Consultant for North of the River.

How long have you been with Kenlow?

38 years.

Approximately how many quotes have you given in your career?

Summer months are busier than winter months, but I would say I give 5-6 on-site quotes a day on average. However it can go up to 8 per day. So that timesed by 38 years!

Why do you believe coming in person to see the site first is so important?

It’s necessary for the clients to see who they’re talking to because you get better communication when you talk to someone in person. It’s easy to pick up the phone and talk to someone you’ll never see again, but face-to-face builds up confidence and I know the client will appreciate my opinions, advice and expertise. In fact, approximately 60% of my sales are repeats and referrals and my age is also a benefit because I’m able to explain the products clearly and help the clients work out their problems.

It’s also important to note that Kenlow is a family run business and has been for 48 years. Through consistent hard work we’ve been able to keep up our high standards. This is relevant in today’s market, because a quality awning company with professionalism and expertise will always weigh in your favour.

Book a time for an on-site quote and we’ll have Warren or Denis come see you about your specific solution.