Why it’s important for us to on-site quote

30.10.2018

Kenlow has been in the shade business for 48+ years and it’s this continued focus on quality and workmanship that’s kept us as Perth’s premium blinds and awnings manufacturer. Sometimes we get asked why it’s important to on-site quote. Here we hope to answer some of your questions and explain the benefits of coming on-site to provide our quotes.

1. Why are on-site visits important?

There are 2 main benefits of on-site quoting:

  1. Each installment site is different – There’s no one-size-fits-all shading solution. By coming out, we can review the location and recommend the right product for you.
  2. We can get your installation right the first time – There are plenty of factors to take into consideration when choosing the right shading solution. By coming to visit we can make sure we get it right the first time, which will ultimately save you costs in the long run.

2. What will you cover?

When we come out to visit you, we’ll have a better idea of your specific site and can discuss the different types of solutions available that we might not have been able to suggest without getting a feel for the space first.

While we can talk over the phone for ages, we won’t truly know your site until we take the time to come and see for ourselves. Then based on our discussion, we can then provide extra information on product options such as fabric style, colour, etc.

3. How long will it take?

When people think of on-site quoting vs. online quoting, they think on-site will take longer, when in fact it’s actually a super simple process. At Kenlow, our 48+ years of experience have helped us perfect the art on on-site quoting. Our on-site visits only take 30 minutes, so you don’t have to sacrifice your entire day.

4. How much does it cost?

One of the biggest bonuses of Kenlow coming out to visit is that it’s absolutely free of charge. It costs nothing for us to come out and give you an accurate price, so simply contact us on our website and we’ll give you an obligation-free measure and quote.

5. When can you come?

We understand you’re super busy, which is why we work around you. At Kenlow, we make an effort to fit into your schedule, so we can attend your premises from Monday – Friday.  All you need to do is book your preferred time!

6. Who will be doing the quote?

We have 2 highly skilled sales representatives for both North and South of the River. Warren and Denis have a combined 57 years experience working at Kenlow and have seen every type of installation there is, so you know you’re in good hands with one of them!

Book a time for an on-site quote and we’ll have one of our highly capable sales representatives come see you about your specific solution.